Welcome To TeleMedik
TeleMedik is the contact center of the largest health plans in Puerto Rico. We assist about 2 million lives, providing different services, from telephone triage through help with health insurance covers.
TeleMedik offers a range
of product and services
for different types of organizations related to health.
Telephone Triage Service
24 hours health services by phone.

Welcome to TeleMedik

Health always at your fingertips.


Focus on behavior management to cease or reduce the consumption of Tabaco and also on reducing the exposure to secondhand smoke.

Call Center
Call Center

We provide multiple phone services for the welfare of the participants. Operating 24 hours a day, every day of the year, we provide the opportunity for health at your fingertips.


It is a retrospective audit program where a correlation is made between the purchase of a drug through drug coverage and diagnostic codes billed to the health plan.

  • Throughout the year they were calling me weekly to keep me informed about the status of my health conditions. Thanks to this help my health condition has been stable and I have not make any visit to the hospital.

  • A million thanks to the nurse on duty. Thanks to her, I gave first aid to my husband and gave me security.

  • The guidelines helped me a lot and now I feel better about my condition, I am now more agile and motivated towards the lifestyles that I have adapted.

  • I can sleep more and feel much better. Even my health conditions are more controlled.


We define excellence

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Incoming calls per Month
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Quality of service

We are a Puerto Rican organization with nearly 20 years in the healthcare industry.