The Puerto Rico Department of Health provides assistance related to COVID-19

If you need assistance call the alert line: (787) 999-6202

Free assistance line from the Puerto Rico Department of Health.


incoming calls

Data updated to 12/01/2020

What is COVID-19?

COVID-19, also known as the Wuhan coronavirus, is a new strain that has never been seen before in humans, which means there is still a lot of research to be done about it. Coronaviruses are a family of viruses that was discovered in the 1960s, but whose origin is still unknown.


Common symptoms in coronavirus are:

Breathing difficulty
Sore throat
Headache and general weakness
Nausea and vomiting

In the most severe cases, these infections can cause pneumonia, severe acute respiratory syndrome, kidney failure, and even death. In these cases the virus can start with fever, dry cough and after a week it causes respiratory distress, kidney failure and in some cases, it can present gastrointestinal symptoms such as diarrhea.

Prevention recommendations

Wash your hands with soap and water or disinfectant.

Avoid contact with sick people.

Do not touch your eyes, nose or mouth with your hands without washing.

Wear a mask.

Avoid crowded places.

Avoid contact with animals and animal products.

Do not share utensils and food.

Don’t eat raw food, cook meat and eggs well.

Avoid traveling to affected areas unless necessary.

If you get sick, seek medical attention immediately.

Test: Can I be infected with the coronavirus?

Check if you could be a possible candidate for COVID-19. Try online the coronavirus self-cheker

Actions in case of contagion

Stay at home

Avoid contact with others.

Cover your nose and mouth with disposable tissues or an elbow when sneezing.

Put the tissues in the trash and wash your hands.

Keep objects and surfaces clean.

If you need assistance access The Health Department Alert Line

call at (787) 999-6202


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