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Service Representative

As a Service Representative, you will be responsible for offering guidance to customers by telephone, according to the requests and needs they present; guaranteeing a resolution in the first contact. You will be a key piece in the service experience offering professionalism, courtesy and excellence.

Requirements:

  • Bachelor of Business Administration, Social Sciences, Health Services or equivalent (preferably);
  • Minimum one (1) year of experience in Customer Service;
  • Advanced knowledge in computer applications;
  • Orientation and commitment towards customer service;
  • Excellent verbal and written communication skills;
  • Fast documentation and computer navigation.
  • Availability for rotating shifts and weekends
  • Working hours Monday thru Friday 8am – 5pm

What are the benefits of being part of our team as a Representative of Services in the field of Health?

  • In-service training, regulatory aspects and health
  • Telemedicine service 24/7
  • Emergency assistance service 24/7
  • Employee Assistance Program for handling personal concern
  • Assistance in the cessation of tobacco use
  • Diabetes prevention program
  • Health orientation program for pregnant women
  • Opportunity for growth and development
  • Contribute to the health and well-being of the population
Job Category: Customer Service
Job Type: Temporary
Job Location: Guaynabo Mayagüez
Job Country: Puerto Rico
Job Salary: $8.50 per hour

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